FAQ

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $10.50 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are non-refundable.

You can begin an application online by following this link. Alternatively, you can stop in the office for a paper application during business hours, or we can mail or email one to you. You can apply here. You can also view our available units to find the right home for you.

We charge a flat rate for utilities depending on the floor plan. Please contact our office for details!

The standard deposit starts at $400.

Rent is always due on or before the first of the month. Rent is always due on the first and the fee is 5% on the 9th day of every month, including holidays and weekends. 

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. All homes must pay a $300 pet deposit and a $35 pet rent per home. Breed restrictions apply, please contact the office. Please ask the office for more details on deposit information or check out our pet policy page.  
 

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is one and a half times the rent amount. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 3 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Residents wanting cable/Internet can contact Comcast. The units are cable ready.

Yes, Live on South Federal Apartments does require Renter's Insurance with a minimum liability of $100,000. Please make sure Live on South Federal is listed as an interested party on your policy. Live on South Federal partners with ePremium for Renter's Insurance. For more information, please call the office.

Grilling is not allowed.

If you are locked out of your unit, you will need to contact a locksmith at your own cost. If it is during business hours, you can contact the leasing office for assistance.

If youve lost your keys, you can request a replacement key(s) be made by submitting a work order. The cost is $5 per key.